Add maintenance & support
Maintenance is a monthly subscription, separate from the perpetual license. It keeps you current within your major version and covers support. You'll enter the same AWS Account ID at checkout so it binds to your license. Cancel anytime from the customer portal.
Supported
$500/mo
- Latest supported releases via StrataHQ
- Redeploy & rebuild, security & dependency updates
- AWS compatibility upkeep + release notices
- Email support, up to 2 advisory hours / mo
- Quarterly deployment review
Premier
$2,500/mo
- Everything in Supported, plus:
- Shaleio-maintained module library
- Proactive health monitoring & alerting
- Module deployment & configuration guidance
- Priority next-business-day support
- Monthly technical advisory session
Maintenance requires an active StrataBI Commercial license for the same AWS account. Not sure which tier? Ask us.
Shaleio