Frequently asked questions

Pick the edition you're running — the answers, especially on cost, differ between the free serverless Developer Edition and the licensed, always-on Enterprise runtime.

Developer Edition FAQ →

Free, source-available, pipx install stratabi. Serverless data plane, pay-per-use AWS cost, no license, no sales call.

Enterprise Edition FAQ →

Licensed production runtime deployed in your account. Covers licensing, the always-on AWS footprint (ECS/ALB), maintenance tiers, and support.

Common to both

Who owns my data? You do. Every edition runs entirely in your AWS account — your data stays in your S3, queried by Athena/Lambda under your IAM. Shaleio never receives your data.

Is Shaleio legitimate? Yes — Shaleio LLC is a Florida company. The Developer Edition is free and public on PyPI and GitHub; Enterprise licensing is separate and optional.

Still have a question?

Email info@shaleio.com.